Privacy Policy

Last Updated: May 1, 2023

Introduction

Shield Defenders ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and date of birth.
• Financial Information: If you purchase a membership or make a payment, we collect payment information, including credit card numbers, billing addresses, and other payment details.
• Legal Information: When you use our legal services, we may collect information about your legal matters, including case details, court documents, and communications with attorneys.
• Usage Information: We collect information about how you interact with our Services, including the pages you visit, the time and duration of your visits, and the links you click.
• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system, unique device identifiers, and mobile network information.

How We Collect Information

We collect information from you in the following ways:

• Direct Collection: Information you provide to us when you register for an account, purchase a membership, fill out forms, or communicate with us.
• Automated Collection: As you navigate through our Services, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive information about you from third parties, including business partners, identity verification services, and public databases.

How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing your membership purchases and payments
• Connecting you with attorneys in our network
• Communicating with you about our Services, updates, and promotions
• Responding to your inquiries and providing customer support
• Monitoring and analyzing usage patterns and trends
• Protecting the security and integrity of our Services
• Complying with legal obligations

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To Attorneys: When you request legal services, we share your information with attorneys in our network who may provide those services.
• To Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete personal information
• The right to delete your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Services and this Privacy Policy to check for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Shield Defenders, Inc.
123 Justice Avenue
Atlanta, GA 30303
Email: privacy@shielddefenders.com
Phone: 1-800-SHIELD-DEFENDERS