Terms of Service
Please read these terms carefully before using Shield Defenders services.
Last Updated: May 1, 2023
1. Introduction
Welcome to Shield Defenders. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Definitions
"Shield Defenders," "we," "us," and "our" refer to Shield Defenders, Inc., a corporation organized under the laws of Delaware.
"User," "you," and "your" refer to any individual or entity that accesses or uses our Services.
"Member" refers to a User who has purchased a membership plan and created an account with Shield Defenders.
"Attorney" refers to a licensed legal professional who has been approved to join the Shield Defenders attorney network.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement. If you are using our Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
4. Membership and Subscription
Shield Defenders offers various membership plans that provide access to legal services. The specific benefits, limitations, and costs of each plan are described on our website. By purchasing a membership plan, you agree to pay the applicable fees and taxes as described at the time of purchase.
Membership plans automatically renew until canceled. You may cancel your membership at any time by logging into your account or contacting our customer service team. If you cancel, you will continue to have access to the Services until the end of your current billing period.
5. Attorney Network
Shield Defenders maintains a network of licensed attorneys who provide legal services to our Members. Attorneys in our network are independent contractors, not employees of Shield Defenders. Shield Defenders does not practice law and does not provide legal advice.
When you are connected with an attorney through our Services, you establish an attorney-client relationship with that attorney, not with Shield Defenders. Communications between you and your attorney are protected by attorney-client privilege, but information you provide to Shield Defenders is not necessarily protected by this privilege.
6. User Accounts
To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
7. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Using our Services for any illegal purpose or in violation of any local, state, national, or international law
- Harassing, threatening, or intimidating any person, or otherwise interfering with any person's use or enjoyment of our Services
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
- Interfering with or disrupting our Services or servers or networks connected to our Services
- Attempting to gain unauthorized access to any portion of our Services or any other accounts, computer systems, or networks connected to our Services
8. Intellectual Property
Our Services and all content and materials included on our Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Shield Defenders or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use. This license does not include any resale or commercial use of our Services or any collection and use of any product listings, descriptions, or prices; any derivative use of our Services or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SHIELD DEFENDERS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
SHIELD DEFENDERS MAKES NO WARRANTY THAT (I) OUR SERVICES WILL MEET YOUR REQUIREMENTS, (II) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS.
10. Limitation of Liability
IN NO EVENT SHALL SHIELD DEFENDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR DATA USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, OUR SERVICES.
SHIELD DEFENDERS' LIABILITY FOR DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO SHIELD DEFENDERS IN THE THREE (3) MONTHS PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Shield Defenders, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing our Services using your account.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through our Services, or updating the "Last Updated" date at the beginning of these Terms. By continuing to access or use our Services after the revisions become effective, you agree to be bound by the revised Terms.
13. Governing Law
These Terms and any dispute arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule.
14. Dispute Resolution
Any dispute arising out of or relating to these Terms or our Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.
Notwithstanding the foregoing, Shield Defenders may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Shield Defenders, Inc.
123 Justice Avenue
Atlanta, GA 30303
Email: legal@shielddefenders.com
Phone: 1-800-SHIELD-DEFENDERS